BD98 FAQ — All Your Questions Answered in One Place

Required: full name, mobile number, date of birth (to confirm you are 18+), division, username, and password. Optional: email address and referral code. NID verification may be required for future withdrawals.

No. Under bd98 policy, each person is allowed only one account. If multiple accounts are detected, all accounts and balances will be suspended. Please create a single account with accurate information and keep it secure.

The minimum age to register on bd98 is 18. This is strictly enforced. Any account found to have been created by someone under 18 will be suspended immediately. This is our commitment to responsible gaming.

Your account is activated instantly once OTP verification is complete. No waiting required — you can log in and start playing right after registration.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number — an OTP will be sent to you. Use the code to set a new password. The whole process takes just 2 minutes.

Start by clearing your browser cache and cookies. If the issue persists, try logging in via OTP. After 5 failed password attempts, your account will be temporarily locked — wait 30 minutes before trying again, or contact support for assistance.

Wait 2 minutes. If it still hasn't arrived: 1) confirm your number is correct, 2) check your mobile network connection, 3) check your spam filter, 4) click "Resend". If the problem persists, contact bd98 support.

Yes, but keep security in mind. Avoid using "Remember Me" on shared or unfamiliar devices. Always log out when you're done. If a login is detected from an unfamiliar device, bd98 will send you an SMS alert.

The minimum deposit on bd98 is just ৳100. You can deposit via bKash, Nagad, Rocket, or Upay. Deposits are credited to your balance instantly — no extra fees.

Withdrawals are typically processed within 5 to 15 minutes. During peak hours, it may take up to 24 hours. Completing KYC verification speeds up the process. VIP members receive priority withdrawal handling.

bd98 currently supports:

• BKash (Personal & Agent)
• Nagad
• Rocket (Dutch-Bangla Bank)
• Upay

Bank transfer and additional payment methods coming soon.

First, wait 5 minutes and refresh the page. If the deposit still hasn't appeared, take a screenshot of the transaction and send it to bd98 support with your transaction ID. Most cases are resolved within 30 minutes.

The daily withdrawal limit for standard members is ৳50,000. VIP members enjoy higher limits. If KYC verification is incomplete, your withdrawal limit may be lower. Joining the VIP program increases your limit.

Make your first deposit after registering and a 100% welcome bonus will be credited to your balance automatically. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. Maximum bonus is ৳5,000. Bonus terms and conditions apply separately.

After receiving a bonus, you must place a certain number of bets before you can withdraw. Typically, you need to wager 10–20 times the bonus amount. The specific requirements are listed in each bonus's details. Not all games count toward bonus wagering.

The bd98 weekly reload bonus activates every Monday. Special bonuses, cashback, and free spin offers are also available during festive seasons. VIP members receive exclusive monthly bonuses. Check your dashboard regularly to stay on top of all current offers.

No, bonus funds cannot be withdrawn directly. Use your bonus to place bets — any winnings become withdrawable once the applicable wagering requirements are met. If you cancel a bonus, any winnings made with that bonus will also be forfeited.

bd98 offers: Sports Betting (cricket, football, tennis, and more), Live Casino (baccarat, roulette, blackjack), slots (thousands of varieties), virtual sports, turbo games, lottery, and much more. New games are added every week.

Yes. bd98 is fully mobile-optimized. You can play all games directly from the browser on any Android or iOS device — no separate app download needed. Whether you're on mobile data or WiFi, you'll enjoy a seamless experience.

Yes. All games on bd98 use an RNG (Random Number Generator) system — ensuring completely random and unbiased outcomes. Live Casino games are powered by world-renowned providers (Evolution, Pragmatic Play). There is no possibility of manipulation.

Maximum bet limits vary by event and market. Generally, you can place a single bet of up to ৳50,000. VIP members enjoy higher limits. See details Sports Betting View on page.

Yes. bd98 uses 256-bit SSL encryption — the same standard as banking systems. Your personal and financial data is fully encrypted. Two-step verification (OTP) and an anti-fraud system are always active. Never share your password or OTP with anyone.

No. bd98 never sells or shares your personal information with third parties. Your data is used solely for account management and legal compliance purposes. For full details, please see our Privacy Policy View on page.

Contact bd98 support immediately — request a temporary account lock. Change your password and log out of all active sessions. Take screenshots of any suspicious transactions. Enable two-step verification to protect your account going forward.

You can self-exclude by going to Account Settings and selecting the "Responsible Gaming" section. Options range from 6 months to permanent exclusion. For more details, visit our Responsible Play page.